MobileMe Family Pack [OLD VERSION]
by Apple
![MobileMe Family Pack [OLD VERSION]](/images/MobileMe-Family-Pack-OLD-VERSION-B001BY0C2U-L.jpg)
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Software Reviews of MobileMe Family Pack [OLD VERSION]
Customer Review: MobileMe is not reliable at this time - Wait for now...
Summary: 1 Stars
I am a VERY unhappy MobileMe customer.
I was a happy .mac user for years. Then happiness came to a sudden halt when MobileMe was "pushed" on us. I can no longer access my email at work (company has not yet upgraded to IE 7 and can not install other browsers). But perhaps worst of all, loss of data and email for weeks on end! Clearly Apple had no disaster recovery plan in place, and it took weeks for them to even admit to a problem. Unacceptable.
Convenient customer service is also non-existent for this product. There is no one to call on the phone. The email support was at first hidden and now completely removed. Your only options are to wait forever to "chat" online with someone who won't be able to help. Obviously "mobile" people have all the time in the world to wait around and "chat" with a MobileMe customer no-service rep!!!
The concepts behind this product is definitely the future. But Apple's execution is embarrassingly bad. Even if (and when) Apple works out the bugs, MobileMe is still one of the cheesiest product names in recent memory! Who wants to be stuck with a @me.com email address? Seriously Apple, @me.com is the best you could do?!? Not only unprofessional sounding, it is about as chic as @aol.com.
If you are still wanting to purchase this product despite the bad reviews, please do yourself a favour and wait a few months. At the very minimum, hold off your purchase until you get a good nights sleep first.
Hope this helps!
Customer Review: Working Fine Now
Summary: 5 Stars
It's now July 23 and the Mobile Me is working fine and correctly synching for me and my three family members. Some bad days for a while but all is okay now in my experience.Customer Review: No support, No backup, No email
Summary: 1 Stars
Email down for 6 days, no explaination. No ETA or information about the problems. Terrible service. Unreliable and unhelpful.Customer Review: Try it later
Summary: 1 Stars
This could be a great product but it isn't and Apple is doing a terrible job of letting customers what they are doing to fix it. Give it a month or so then check again. For now, stay away.Customer Review: TERRIBLE AND MISLEADING PRODUCT!
Summary: 1 Stars
They LIED - as to call a spade a spade, not as advertised others would say, this "exchange for the rest of us" is nothing more then crap - no push nothing working properly since launch, apple slowly but surely is becoming microsoft.
As i now proclaim to be: mobileme is VISTA ONLINE!